Orders are typically processed within 1-2 business days after payment confirmation. Once shipped, delivery usually takes 3-14 business days depending on your location.

You'll receive a shipping confirmation email with tracking information once your order is on its way. Please note that delivery times may be longer during holiday seasons or due to unexpected carrier delays.

For any specific delivery questions, please contact us at info@galten.store.

We want you to be completely satisfied with your purchase. If you're not happy with your order, here's how our return process works:

• You may return items within 14 days of receiving your order • Items must be unused, unworn, and in their original packaging • To initiate a return, please email us at info@galten.store with your order number and reason for return • Once your return is approved, we'll provide instructions for shipping the item back • Return shipping costs are the responsibility of the customer unless the item is defective • Refunds will be processed to your original payment method within 5-7 business days after we receive your return

For any questions about returns, please contact our customer service team.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express) • Shop Pay • PayPal • Apple Pay • Google Pay • Klarna

All payments are processed securely. Your payment information is encrypted and never stored on our servers.

There are several ways to check the status of your order:

• Email Notifications: You'll receive automatic email updates when your order is confirmed, processed, and shipped.

• Order Confirmation Email: Click the "View your order" link in your order confirmation email to see the current status.

• Account Dashboard: If you created an account during checkout, log in to your account on our website and view your order history.